![]() They rely on people reacting out of fear without questioning the demand, so stop and think and take time to confirm it directly with the organisation claiming to be represented.”Įnquiries can be made by Money lost after false threat of power disconnection by calling 1300 30 40 54. “Other scam calls have involved people pretending to be from the tax office or police, threatening arrest if a fake fine or tax bill is not paid immediately. Resist the temptation to act in haste as it will be almost impossible to recover the money once it is sent. “Also consider whether that organisation would act in this way for an overdue account and why you haven’t received a written letter of demand. “Consumers and businesses should think carefully when they get a demand for payment out of the blue like this, and independently contact the organisation to verify if the demand is genuine. ![]() ![]() “These calls often come with threats and create a sense of urgency so the recipient of the call doesn’t have the time to check the authenticity of the demand,” Mr Hillyard said. Synergy asks customers to remain diligent and to contact Synergy directly to verify any request if they are concerned.Īcting Commissioner for Consumer Protection David Hillyard said it is common for scammers to cold call consumers pretending to represent government departments and businesses like Synergy. Philippines, ABS-CBN News Channel, headline, globe 3.6K views, 68 likes, 19 loves, 10 comments, 6 shares, Facebook Watch Videos from ABS-CBN News: Get. Synergy confirms that they did not contact the customer requesting the overdue amount be paid immediately. According to the FTC and Florida, Jeremy Lee Marcus, Craig Davis Smith and. The male claiming to be from Synergy rang the proprietor of the business three times regarding an alleged overdue account and threatened to disconnect their power unless the payments were made immediately. At the request of the Federal Trade Commission and the State of Florida, a federal court has temporarily halted a massive phony debt relief operation that bilked tens of millions of dollars from financially strapped consumers, including the elderly and disabled. Money lost after false threat of power disconnectionĪ Northbridge business has lost $6,000 after getting calls from a scammer claiming to be from Synergy, WA’s largest energy retailer, and threatening to disconnect their power.Ĭonsumer Protection and Synergy have launched an investigation after the business paid $3,000 each into two bank accounts in Victoria.
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