![]() If you're not able to scan your fingerprint using the sensor you can also approve the Duo authentication request using the device's passcode (the same one you use on the Android lock screen). If you're using a device with a fingerprint reader you'll need to scan your finger each time you authenticate via Duo Mobile (if required by your administrator). Toggle All Duo Mobile notifications to on.ĭuo Mobile also supports fingerprint verification for Duo Push-based logins as an additional layer of security to verify your user identity. On the following Duo Mobile app information screen, tap Notifications. Press and hold on the Duo Mobile app icon and then select App info.If your phone is running Android 13 or later, you may need to enable Duo Push notifications. Tapping on the push request notification itself (instead of tapping the notification actions) takes you to the full Duo Push screen in Duo Mobile. Tap Approve in the notification to finish logging in to the Duo-protected application. When the Duo Push notification shows up on your screen, tap where indicated to view the available actions: Approve or Deny. Tap OK to continue to the Duo Mobile app. You can still approve a Duo Push request by opening the Duo Mobile app and approving the pending authentication. If you tapped Yes, this was a suspicious login, Duo will silence all Duo Mobile notifications for the next 20 minutes. If you made a mistake or the login isn't suspicious, tap No to deny the request without reporting it. If you aren't trying to log into an application or service protected by Duo and don't recognize the request, tap Yes to notify your organization's Duo administrator. You’ll be asked if this was a suspicious login. If you get a login request that you weren't expecting, press Deny to reject the request. If you choose to authenticate with Duo Push, you'll get a login request sent to your phone - just press Approve to authenticate. Now you're able to respond to Duo Push authentication requests, or generate passcodes to log in to applications. You'll see your newly-added Duo account in the accounts list. If you feel comfortable using Duo Mobile to log in to applications you can tap Skip. Tap Practice now to go through some training screens like this one. It's a good idea to take a few minutes to practice approving and denying Duo authentication requests if you haven't used Duo before. Give the new account a name to complete adding it to Duo Mobile. If you're prompted to allow Duo Mobile permission to take pictures and record video, please grant it. Use your camera to scan the QR code shown by Duo Enrollment in your browser. To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. Launch Duo Mobile and tap Set up account. When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you're shown a QR code to scan with the Duo Mobile app to complete activation. To see which version of Duo Mobile is installed on your device, go to the Android Settings menu, tap Apps, then scroll down and tap Duo Mobile. Supported Platforms: The current version of Duo Mobile supports Android 10 and greater.ĭuo does not provide official support for non-standard custom Android distributions like OnePlus, LineageOS, or ColorOS, nor is Duo Mobile supported for use on ChromeOS. If it is clear that your product is damaged when you receive it, please DO NOT sign for the package, but contact us immediately.Find the latest version of Duo Mobile in Google Play. You must inform us within 24 hours of any problems however, and please keep the original packaging as far as possible. If you receive your product in a damaged state, please contact us and we will arrange for their replacement. If in any doubt, please call us, we are always on hand to discuss your specific requirement. Not all items are available for next day delivery. Please note – Boards Direct sell a huge range of items, from pens, to boards, to desks. Saturday deliveries, or AM deliveries can be arranged at an additional cost. Our couriers can deliver during any working hour of the day. If you place your order on a Saturday or Sunday, we will dispatch your order the following Monday for delivery on Tuesday. As a general rule, if you place your order on Tuesday (before the cut-off time) we will endeavour to deliver on Wednesday. We class working days as Monday-Friday, excluding bank holidays and public holidays. Please note any requests may incur an additional charge If you have any special requests please ensure you mention these in the order comments. Please note this is only for items marked as 'IN STOCK Next Working Day Delivery'ĭeliveries are to ground floor only. We aim to deliver all products which are in stock and available on a Next Working Day basis, directly to your door within 24 working hours, provided we receive your order before 1pm.
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